Collection: Return Policy
💗 Paige & Palm Co Return Policy
We want you to LOVE every piece you order from us! Here’s how we take care of you…
🌸 Returns (Defective/Incorrect Items Only)
We carefully inspect every item before it ships out, but if something arrives damaged, defective, or incorrect, we’ve got you, babe! 💕
Please reach out within 3 days of delivery with clear photos/video so we can fix it quickly.
In most cases, we can offer a refund or replacement without needing the item returned.
(Yes, it’s that easy 🌴✨)
🌺 Non-Defective Returns
Because of boutique hygiene + supplier rules, we are unable to accept returns for:
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Wrong size ordered
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Change of mind
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Fit issues
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Items worn, washed, or missing tags
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Final sale items
We hope you understand — this helps us keep everything fresh, clean & high-quality for you! 💞
🌼 Exchanges
We do not offer exchanges due to limited inventory.
If your item arrives defective or incorrect, we’ll happily replace it or refund it. 💘
🌷 Refund Processing
Refunds for approved issues will be processed within 7 business days after confirmation.
Your bank may take an additional 3–7 business days to post it.
(Thanks for your patience, queen! 💓)
🌿 Important Note
Please do not send items back to the address on your package — it is not our return facility.
Just message us first at info@shoppaigeandpalm.store and we’ll guide you with the correct next steps! 🤍